I’ve been searching for the Perfect Phone for many years. As previously noted, I have become a fan of the HTC devices which I’ve been using for the past few years (most recently the HTC One X and One X+).
The newest HTC phone is the One which I have been traveling with and using extensivley since it shipped just over a week ago. So how has this one held up to real world scrutiny? Here are some thoughts:

  • The HTC One boasts an impressive industrial design that is beautiful, elegant, and oh so enjoyable to ogle.
  • I was initially skeptical of the aluminum body, worrying that it would not be as easy to grip as the rubberized One X. But a week in, that’s proven to be a non-issue. The device is easy to hold, and the thin non-aluminum strip along the side prevents it from sliding.
  • The screen is gorgeous, clear and bright, easy to read, and utterly smooth to touch and slide your fingers over (important for us Swype users).
  • The device is fast, everything is snappy and responsive.
  • The camera (well, both cameras) is superb.
  • Battery life is great.
  • The front facing stereo speakers offer the best sound I have heard from a device this size.
  • The One includes the latest iteration of Sense, HTC’s Android skin. The updated Sense is clean and lightweight, it feels natural and true to Android 4, and boasts incredibly readable fonts (that are crisp and narrow, allowing for more text on the screen).

In short, the HTC One has raised the bar for me, and is about as close to perfect a smartphone as I have ever used. But, unfortunately, it’s not quite perfect, yet.

As I previously noted, HTC Sense is the only Android skin that I find usable. It’s non-intrusive, flexible, and highly customizable, truly adding value without detracting from the pure Android experience.

But with this latest version HTC seems to be starting to fall into the trap of trying to control the experience. Consider BlinkFeed, their new UI that creates (Windows Phone like) live tiles and blocks on the home screen, providing real-time access to mail, social feeds, pictures, news, and more. I really tried to like BlinkFeed, but found the sheer volume of content that it bubbles up to be incredibly distracting, even annoying. What I wanted was a way to control the volume of data, but nope, it’s all or nothing. So I opted (for now) not to use BlinkFeed at all, but there is no way to not display it, so one of my home screens has been lost (and the One only has 5, unlike the 7 in earlier devices).

The same thing happens in the Gallery app. Without asking you, the device will suck in pictures from accounts you connect to, making you have to jump through extra steps to get to your own camera shots, and there is no good way to stop this behavior.

They also removed some really important apps, like App Associations (good luck trying to figure out how to change your default browser to Chrome now).

In general, it feels like HTC has started forcing a specific user experience and workflow, and that gets in the way of what would otherwise be a perfect device. Fortunately, all of these annoyances are easily fixable. Let’s hope HTC does just that in future updates.

That said, the HTC One truly is the best smartphone I have used to date, and really is almost perfect.

2 thoughts

  1. I’ve also had my HTC One for about a week (my old phone was a Sensation). My major peeve is the limit to 5 homescreens, one of which is eaten up with the useless blinkfeed, and the fact that the screens don’t carousel scroll like my sensation’s do. Let me add as many screens as I want, and make them carousel, and make it possible to completely disable blinkfeed, and I’d be *completely* happy with this phone. As it is, I’ll eventually adjust to using just 4 homescreens, it just seriously limits my ability to use widgets, since most of them take up more space than an app or shortcut link, and they can’t be put in a folder.
    I read somewhere that they did market research that told them that some huge percentage of users don’t use more than 2 home screens. So why limit the ability to add more after the 5th one? We don’t count because we like things to be easier to find quicker, I guess. 😛
    The upside is that there is a LOT of complaining out there about the inability to remove blinkfeed from display. It’s remotely possible they’ll eventually release an update that will allow it. I hope.

  2. I’ve followed many of your epic journeys over the years, not just in air-milage, but phone gripes too.
    Good to see you might have found "it".
    Myself am not big on phones. Love my Google Nexus 7 however. Which assists in someway for "mobile development" when all other solutions fall by the wasyside.
    PS. To prove Adobe/ColdFusion FTW – an Adobe phone? (kidding)
    Cheers!

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