American Express Math Woes

I tried paying my Corporate American Express bill online. The online form told me that the amount due was $2,420.53 (prefilling the box with that exact value), so I selected that balance and authorized payment. When I submitted the form I received the following error:

Error: The amount you attempted to pay exceeds the Total Outstanding Balance of 2420.5299999999997. Please reenter a payment amount that does not exceed this value.

 Well, ok then!

10 Comments

Joe Rinehart November 14, 2006

[the previous comment had some really atrocious grammar that I can't leave alone] "one of their new corporate integration service offerings"

Joe Rinehart November 14, 2006

I've done some heavy Web Service integration work with American Express, and this is 100% consistent with how well that went. Being the first customer for one of their new service corporate integrations offerings was fun - the WSDL wasn't even valid!

Sid Wing November 14, 2006

Wonder if they have never seen the Round() function before... or is this one of those times we should be trying to siphon off all the .00000000003 of a cent?

John Dowdell November 14, 2006

... I wonder if it gives different results if you use a different browser.... ;-)

Craig Gibbs November 14, 2006

I wonder why a CC company would not accept an overpayment? It protects them against next month's debt, they get to 'use' the money for a month and there's no interest to pay on it.

Chris November 14, 2006

Hehe.... don't you just love quality code behind your online banking! :)

Will November 14, 2006

Ben, Will you post your itemized bill for us to check out? :) Will

Doug Bezona November 15, 2006

So now you will always owe them just under a cent - LOL Reminds me of a story where a guy received a final utility bill after he moved for $0.00. He ignored it, since he didn't owe anything apparently, and then started getting collection notices, etc. After making a number of calls, he eventually had to send them a check for $0.00, which resolved it. Who knows if this is an urban legend type story, but I found it amusing.

Will November 15, 2006

That was supposed to be "someone". lol!

Will November 15, 2006

Could some be just a little.... OCD 'round here?? :) Will

10 Comments

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