Ben Forta

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ColdFusion's Dedicated Account Managers

Just a reminder (especially for those of you whose experiences when calling Adobe sales regarding ColdFusion were anything less than stellar) …
Adobe has dedicated ColdFusion Account Managers (in the U.S. and Canada), all they do is ColdFusion, and they can help with purchasing, EULA and pricing questions, and more. Here are the contact details:

  • For users in AK, AR, AZ, CA, CO, HI, IA, ID, IL, KS, LA, MN, MO, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WI, WY (West of the Mississippi), ping Jason Graves at jgraves@adobe.com or call (858) 847-7541.
  • For users in AL, CT, DC, DE, FL, GA, IN, KY, MD, MA, ME, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV (East of the Mississippi) as well as Eastern Canada & Ontario, ping Dominick Conte at dconte@adobe.com or call (858) 847-7451.

[revised]

12 responses to “ColdFusion's Dedicated Account Managers”

  1. Jason Graves Avatar
    Jason Graves

    Thanks Ben for geting the word out.
    I’m the ColdFusion account manager for the following states :(West of the Mississippi)
    AK, AZ, AR, CA, CO, HI, ID, IL, IA, KS, LA, MN, MO, MT, NE, NV, NM, ND, OK, OR, SD,TX, UT, WA, WI, WY
    The East Coast is managed by Dominick Conte dconte@adobe.com 858-847-7451
    NY, NH, CT, MA , RI, DE, NJ, DC, PA, WV, VA, NC, SC, GA, AL, FL, KY, MS, TN, Eastern Canada & Ontario.
    We both care about the customer experience.
    Thanks,
    Jason Graves | ColdFusion Account Manager | Adobe Systems Inc.
    jgraves@adobe.com | ph: (858)-847-7541

    Reply
  2. bob Avatar
    bob

    Nobody for Maryland (MD)?

    Reply
  3. Joel Cox Avatar
    Joel Cox

    Or Ohio? Hey, just because the Indians beat the Yankees, I mean, c’mon.

    Reply
  4. Ben Forta Avatar
    Ben Forta

    Yep, there are some states missing. I’ll try to get the updated llist and will fix it.
    — Ben

    Reply
  5. George Avatar
    George

    MD is shown in the list for Dominick Conte in Ben’s original message at the top . . .

    Reply
  6. Ben Forta Avatar
    Ben Forta

    George, I added that, was not there originally. And there are still a few missing.
    — Ben

    Reply
  7. KEVIN BENORE Avatar
    KEVIN BENORE

    I just assumed "east of" and "west of" the Mississippi would cover any missing state. 🙂

    Reply
  8. Ian Avatar
    Ian

    Any chance of Adobe getting something like this in Europe for CF?

    Reply
  9. Randy Avatar
    Randy

    I have to comment the whole Adobe Licensing Website site STINKS!
    I received three e-mails today for two different accounts names to login and after I login there is not data. The e-mails do not contain any PO numbers or reference the product(s)/service(s) bought.
    I do not do the buying myself (wish I could) that gets done by our purchasing office. They should have bought 2 CF Ent 7 to 8 upgrades and renewed our 2 flex building licenses.
    Yet LWS shows me no data found!

    Reply
  10. Ben Forta Avatar
    Ben Forta

    Ian, we are looking at that, but nothing yet.
    Randy, best bet is to contact customer service or those reps.
    — Ben

    Reply
  11. Andy Avatar
    Andy

    @Randy
    Best number for licensing : 888-649-2990

    Reply
  12. Stephen Cassady Avatar
    Stephen Cassady

    Ahh. Wish I saw this earlier. I recently had a situation where I went from "I love (kiss kiss smack smack sounds) Adobe and their absorbed love child Macromedia" to "I guess they are a bit of a faceless corporation. They’re still good, I just have to be clear on what they provide." Glad they have some people for future handling.

    Reply

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