As noted previously in this blog, I am not a fan of Motorola phones. I find their software poor, the Bluetooth support sub par, and I don’t really care for flip-phones in general. But each time I was disappointed with a Motorola device I simply returned it. Simple, right?
Well, some don’t seem to think so. RCR Wireless News is reporting that a class action lawsuit has been filed against Verizon for “willful, deceptive and oppressive conduct” in limiting the Bluetooth capabilities of its Motorola V710 device. Basically, the Verizon V710 Bluetooth implementation does not support the OBEX profile and so files (business cards, for example) cannot be transferred. That’s a pretty stupid restriction, but grounds for a lawsuit? I have yet to see a single device that implements every Bluetooth profile. Heck, most don’t even implement headset and handsfree properly (which is why so many won’t work with Acura HFL and the like)! But a lawsuit? Whatever happened to returning the product for a refund?